Faq

Technical Questions

Our technology

Other Questions

Everything else

General Questions

What kind of services do you offer?

We provide a comprehensive review of your P2P (Procure to Pay) process with minimal disruption to your daily activities.

Will you need to visit us?

Our audits are performed offsite with no interruption to your daily workflow, personnel or workspace. There is no need for us to visit you unless you require.

Can you deal with international vendors?

Our team of experienced auditors are able to deal with vendors based anywhere in the world.

Will you give us feedback on our process?

You will receive a comprehensive report at the end of the audit, detailing the source of errors and the best practice to avoid these errors.

How will you keep me updated on the progress?

You can follow the progress of your audit on our secure portal, showing the progress in real time.

Technical Questions

Will I need to install any hardware or software on our premise?

Not at all. After the secure data transfer is completed, your IT team will not need to do anything further.

How does the data transfer work?

We will provide you with data extract instructions for your AP system. Once you extract the data, we offer multiple secure data transfer options that you can follow, or if you already have a preferred method, we can work with it.

What if I am unable to extract in the exact format?

We are flexible and can import data in any format.

Other Questions

Could you provide us with custom reports?

As long as we have the data, we can provide you with any reports that you'd like.

How often do you recommend to carry out an audit?

We recommend an audit each 3 years, however some of our clients have requested  annual audits.

What if we have never done an audit?

That will not present a problem.

What will your fees be if you don't recover anything?

We work on a no win no fee basis. In the unlikely event that we do not recover anything, there will be no charge to you.

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